top of page

Shipping & Returns

SHIPPING POLICY

Order Processing Time: 
​All orders are processed within 2-3 business days of receipt.

 

Shipping Methods and Delivery Estimates:
EMS in Thailand takes 2-5 days.
International standard shipping takes 7-14 business days. 

​

International Shipping:

For physical products, we can ship to many countries depends on ePacket service.

You may require to pay for customs and import duties for international orders

​

Shipping Costs:

Shipping costs will vary depending on the weight and destination of your order.

Thailand : The shipping cost is ฿60 THB.

International : The shipping cost begin with $6 - $13 USD.

​

Damages and Lost Orders:

Contact us at contact@prworigami.com to report damaged or lost items. You may filing a claim with the carrier. ​​

RETURN & REFUNDS POLICY

If you are not satisfied for any reason, we are happy to help.

​

Return Period:

You have 30 days from the date you receive your order to request a return.

​

Eligibility:

To be eligible for a return, your item must be unused, in its original condition and packaging, and you must have a valid proof of purchase (e.g., order confirmation or receipt). 

​

Return Process:

  1. Contact Us:

    Please email us at contact@prworigami.com to request a return.

  2. Packing and Shipping:

    Securely pack the item in its original packaging and include proof of purchase. 

  3. Shipping Address:

    Mail your return to the following address:
    Sansanee Termtanasombat
    4/3 Moo 4 Soi Donjang 3 T.Dontago  A.Mueang Ratchaburi, Thailand 70000
    +66812053202

  4. Shipping Costs:

    Customer is responsible for return shipping costs.

​

Refunds:

  • Full Refund: If your return is approved, we will process your refund to your original payment method.

  • Exchange: We also offer exchanges if available.

  • Gift Credit: If the item was purchased as a gift and shipped directly to you, you will receive a gift credit for the value of your return. 

​

Exceptions:

  • Sale Items: Generally, sale items cannot be refunded. 

  • Damaged or Used Items: Items that are damaged, used, or not in their original condition are not eligible for a return. 

  • Certain Items: Digital products are not eligible for returns.

​

For further clarification or questions, please contact us at contact@prworigami.com​

  PrwOrigami  
  • Black YouTube Icon
  • Facebook
  • X
  • Instagram
  • TikTok

PrwOrigami

4/3 Moo 4 Soi Donjang 3 T.Dontago

A.Mueang Ratchaburi, Thailand 70000

Phone: +66812053202

Email: contact@prworigami.com

Join Our Mailing List

© 2019 by PrwOrigami. Proudly created with Wix.com

bottom of page